Holiday Claims
Holiday Claims

Essex Couple to sue Thomson for Sickness Bug at Hideaway Royalton in Mexico

Simpson Millar Solicitors are assisting a couple from Romford in Essex in a claim for compensation arising of symptoms similar to food poisoning suffered at the Hideaway Royalton Hotel.



The hotel is in the popular modern resort of Riviera Maya close to Cancun and was sold to our client as a Thomson property although it is featured by their sister company First Choice as being a “stylish retreat within the grounds of the Royalton Riviera Cancun.”

The couple were enjoying the all-inclusive facilities at the hotel when on the 4th day of their 11 night holiday they developed symptoms of stomach cramps and diarrhoea. The symptoms presented for the duration of the holiday and they have had to consult their GP upon returning to the UK.

Up until then they had only eaten at the hotel and only swam in the adult pool so they believe that it was something at the hotel that caused their symptoms. However, our client believes that something could have been done to prevent their symptoms as a review of the hotel on Tripadvisor by someone called “dyob” from Harlow simply entitled “Food Poisoning” advises that the reviewer and his wife suffered similar symptoms to our client.

The fact that others seem to be affected by a similar bug is suggestive of a wider issue at the hotel.

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Lawyer Identifies Increase in Mexico Illness Claims

Simpson Millar Solicitors have recently observed an upturn of clients that have travelled to Mexico seeking advice about whether they can claim for sickness suffered during their holiday as Paul Stevens, Group Holiday Illness Claims Manager explains:

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How much are holiday illness claims worth?

Typical compensation awards for sickness bugs suffered in Mexico range from £2500 to £25,000 in the most serious of cases.

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