Simpson Millar Solicitors have recently helped a couple from Leeds, one of whom tested positive for E. Coli food poisoning whilst on holiday at an all-inclusive hotel in Tunisia.
Miss Knight and her partner were staying at the Hotel Kanta in Tunisia on an all-inclusive basis when she and her partner were struck with serious food poisoning symptoms including diarrhoea, sickness and stomach cramps.
When she returned to the UK she submitted a stool sample which tested positive for E. Coli 0157.
Paul Stevens, Simpson Millar's Group Holiday Illness Claims Manager, was instructed by the couple to represent them who arranged for a report by one of the UK’s leading food poisoning doctors.
The doctor confirmed in a report that the most likely cause of the infection was food served at the hotel , owing to the couple’s observations about various hygiene concerns including the presence of cats in the restaurant, recycling of food served in the evening at lunchtime sittings and the mixing of fresh food with older food in serving trays.
The report was sent to Thomas Cook who admitted liability for the illness and agreed an out of court settlement that was in line with what the couple would have been awarded if the matter had actually gone to court.
The E. coli bug has attracted significant publicity recently with a number of recent high profile illness outbreaks and the dangers associated with E.coli and uncooked burgers was highlighted in Simon Rimmer’s highly informative "Tricks of the Restaurant Trade" which aired on Channel Four on Monday night.
One of the UK’s leading microbiologists, Professor Hugh Pennington advised on the programme:
"You only need to eat about one bacterium to get a potentially lethal infection."
The couple received compensation from Thomas Cook in excess of £5000 for a holiday that they paid just over £600 each for.
Upon receiving their compensation, Miss Knight commented on the level of service provided by Simpson Millar, remarking that it was "Excellent, friendly and that the Customer Service was excellent"
With Tunisia attracting less tourists owing to fears over terrorism, Simpson Millar has seen a rise in people travelling and returning from hotels in the Cuba, Mexico and the Dominican Republic with food poisoning bugs of a similar nature to that suffered by Miss Knight.
Paul Stevens and his team of lawyers can speak to anyone that has returned from holiday recently with food poisoning bugs and are considering a claim against their tour operator.
Our team of legal specialists are ready to speak to you about your holiday complaint. Call us free on 0808 145 1353 or complete our quick enquiry form now.